1. Get the COA of your own lot
A certificate only means something when it belongs to the lot you receive. Every Lyochem lot has its own batch COA.
- Before you order, ask sales which lot the quote will be filled from and for that lot's batch COA.
- When the parcel arrives, compare the product, strength and lot number on your vials and documents with the COA.
- Lost the COA or bought earlier? Send the lot number to sales and ask for the COA of that lot again.
- If anything does not match, tell us before you use the material — see the quality guarantee on the returns page.
